You can place orders three convenient ways:

• Online: Add items to your cart and complete checkout on our website
• Phone: Call us at 805-620-0948 Monday-Friday, 8 AM - 5 PM PST
• Email: Send your part numbers and quantities to info@vbindustrialsupply.com

For bulk orders or special requests, contact us directly for personalized service and potential volume discounts.

We accept the following payment methods:

• All major credit cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Wire transfer for large orders
• Net 30 terms for approved business accounts

To apply for net terms, please contact us with your business information and credit references.

Yes! We offer competitive pricing for bulk purchases and are happy to work with contractors, maintenance departments, and OEMs. Contact us with your requirements for a custom quote. Volume discounts are available on most products.

Absolutely. Send us your part numbers or specifications via email at info@vbindustrialsupply.com or call 805-620-0948. We'll provide a detailed quote typically within 2-4 hours during business hours.

Yes, we provide professional invoices with all necessary details for business accounting. If you need a W-9 form or have specific invoicing requirements, please let us know when placing your order.

Yes, we ship to all 50 states via UPS, FedEx, and freight carriers. We also offer international shipping to Canada, Mexico, and other countries upon request. Contact us for international shipping quotes.

Shipping costs are calculated based on weight, dimensions, and destination. Standard delivery times:

• Ground Shipping: 3-7 business days
• 2-Day Express: 2 business days
• Overnight: Next business day (orders placed before 3 PM PST)
• Freight: 5-10 business days for LTL shipments

Free ground shipping is available on orders over $500 within the continental U.S.

Orders placed before 3 PM PST Monday-Friday typically ship the same day. Orders placed after 3 PM or on weekends ship the next business day. You'll receive tracking information via email once your order ships.

Once your order ships, you'll receive an email with tracking information. You can track your shipment using the carrier's tracking number on their website (UPS, FedEx, or freight carrier). If you have questions about your shipment, contact us at 805-620-0948.

Yes, we can ship to P.O. boxes via USPS for smaller items. However, some carriers may have restrictions on hazardous materials or oversized items. We also ship to APO/FPO military addresses. Contact us to confirm availability for your specific order.

All shipments are insured. If your package arrives damaged, please take photos and contact us immediately at info@vbindustrialsupply.com or 805-620-0948. We'll file a claim with the carrier and send a replacement or issue a refund promptly.

We accept returns within 30 days of purchase for unused items in original packaging. Items must be in resalable condition. Electrical components, capacitors, and sealed items must be unopened.

Return Process:

• Contact us for a Return Authorization (RA) number
• Ship the item back with the RA number clearly marked
• Include your original invoice or order number
• Refunds are processed within 3-5 business days after receiving the return

A 20% restocking fee may apply to special orders or non-stock items. For full details, visit our Return Policy page.

New products come with the manufacturer's warranty. Warranty periods vary by manufacturer (typically 1-3 years). Surplus and used items are sold as-is but are thoroughly inspected and tested when possible.

If you receive a defective item under warranty, contact us immediately. We'll coordinate warranty service or replacement with the manufacturer.

While rare, if you receive an incorrect item, please contact us within 48 hours at info@vbindustrialsupply.com or 805-620-0948. We'll arrange for immediate return shipping at no cost to you and send the correct item via expedited shipping.

Yes, we can process exchanges. Contact us with your order number and the item you'd like to exchange for. We'll help coordinate the exchange and adjust any price differences.

We carry both new and surplus industrial parts. Each product listing clearly indicates the condition:

• NEW: Factory-sealed, brand new items with full manufacturer warranty
• NOS (New Old Stock): New items that may not be in original packaging, typically surplus inventory
• Used/Refurbished: Tested and functional used items, sold as-is
• For Parts: Items that may not be fully functional, sold for parts or repair

Yes, our team includes experienced technicians who can help with:

• Product selection and specifications
• Compatibility with existing equipment
• Cross-reference and replacement parts
• Basic troubleshooting and installation guidance

Call us at 805-620-0948 or email info@vbindustrialsupply.com for technical assistance.

Absolutely! Our website represents a fraction of our inventory. We have access to thousands of additional industrial parts through our extensive supplier network. Send us:

• Part number or model number
• Manufacturer name
• Photos or specifications (if available)
• Quantity needed

We'll source the parts and provide a quote, usually within 24 hours.

To find the correct replacement part:

• Check the nameplate or label on your existing equipment for model and part numbers
• Take clear photos of the part showing all visible markings
• Note the equipment make, model, and serial number
• Contact us with this information for accurate identification

Our team can help cross-reference obsolete parts and find suitable alternatives.

Yes, we can provide manufacturer documentation including:

• Data sheets and technical specifications
• Installation and operation manuals
• Wiring diagrams and schematics
• Certificates of conformity (when available)
• Material certifications for specific applications

Request documentation at the time of ordering, or contact us after your purchase.

We carry products from leading industrial manufacturers including Allen-Bradley, Siemens, Square D, Eaton, Omron, Parker, Festo, SMC, Mitsubishi, ABB, and many more. Visit our Brands page for a complete list.

VB Industrial Supply is a trusted supplier of new and surplus industrial automation, electrical, hydraulic, and pneumatic components. Based in California, we serve customers nationwide with quality products at competitive prices.

With our 12,000 square foot warehouse and extensive supplier network, we can source hard-to-find parts quickly. Learn more on our About Us page.

Yes, we have a warehouse in Ventura County, California. While we primarily serve customers online and by phone, you're welcome to schedule an appointment for will-call pickup or to browse inventory in person. Call 805-620-0948 to arrange a visit.

Yes! We purchase surplus and used industrial equipment. We're particularly interested in:

• PLCs and automation controllers
• Electric motors and drives
• Hydraulic and pneumatic components
• Test and measurement equipment
• Surplus inventory from plant closures or upgrades

Visit our Sell To Us page or call us for a quote on your equipment.

We strive to offer competitive pricing. If you find a lower price on an identical item from an authorized dealer, contact us at info@vbindustrialsupply.com with details, and we'll do our best to match or beat that price.

Follow us for the latest updates:

• Check our Newest Products collection regularly
• Visit our News & Updates blog
• Call us to be added to our email list for special offers