Shipping Policy
Shipping Policy
Fast, reliable shipping options to keep your industrial operations running smoothly—nationwide delivery with same-day processing and flexible expedited options.
Free Standard Shipping
We believe in making industrial supplies accessible and affordable. That's why we offer free standard shipping on most items to help you save on operational costs.
✓ Free Shipping Includes:
All standard-sized items shipped via USPS or UPS Ground at no additional charge.
What's Included
- Standard Ground Delivery: 3-7 business days transit time
- Trusted Carriers: USPS Priority Mail, UPS Ground, FedEx Ground
- Tracking Included: Full tracking information emailed when your order ships
- Insurance: All shipments insured against loss or damage
- No Minimum Purchase: Free shipping applies to all eligible items
Delivery Estimates by Location
| Region | Standard Ground | 2-Day Express | Next Day Air |
|---|---|---|---|
| California / West Coast | 2-4 business days | 2 business days | 1 business day |
| Southwest (AZ, NV, UT) | 3-5 business days | 2 business days | 1 business day |
| Midwest & Central | 4-6 business days | 2 business days | 1 business day |
| East Coast | 5-7 business days | 2 business days | 1 business day |
| Alaska & Hawaii | 7-10 business days | 3-4 business days | 2 business days |
Expedited Shipping Options
When time is critical and downtime isn't an option, we offer fast expedited shipping to get your parts delivered quickly.
Available Expedited Services
OVERNIGHT Next Day Air (NDA)
- Delivery Time: Guaranteed next business day by 10:30 AM
- Availability: Orders placed before 2:00 PM PT ship same day
- Best For: Emergency replacements, critical equipment repairs
- Coverage: All 50 states including Alaska & Hawaii
EXPRESS 2-Day Express
- Delivery Time: Guaranteed 2 business days
- Cost Effective: Balance between speed and price
- Availability: Monday-Friday shipping
- Best For: Urgent orders, scheduled maintenance windows
PRIORITY Priority Mail (2-3 Days)
- Delivery Time: 2-3 business days
- Free for Small Items: Often included at no extra charge
- Tracking Included: Full USPS tracking
- Best For: Small parts, components under 5 lbs
🎯 Same-Day Shipping Cutoff
Orders placed before 2:00 PM Pacific Time Monday-Friday typically ship the same day. This applies to in-stock items with standard or expedited shipping selected. Maximize your delivery speed by ordering early!
Use Your Own Carrier Account
Have a corporate shipping account? You can use your own UPS, FedEx, or freight carrier account number:
- Select "Use my carrier account" at checkout
- Provide your account number in the order notes
- We'll ship using your account and preferred service level
- You'll be billed directly by your carrier
Complete Shipping Methods
| Shipping Method | Delivery Time | Cost |
|---|---|---|
|
Free Standard Ground USPS or UPS |
3-7 business days | FREE |
|
Priority Mail USPS |
2-3 business days | Free on small items |
|
2-Day Express UPS or FedEx |
2 business days | Calculated at checkout |
|
Next Day Air UPS or FedEx |
1 business day | Calculated at checkout |
|
Freight Shipping LTL Carriers |
5-10 business days | Based on weight/size |
|
Local Pickup Ventura, CA |
Same day available | FREE |
We tailor shipping to your needs—whether it's standard delivery for routine supplies or time-sensitive project shipments requiring overnight service.
Order Processing & Fulfillment
Processing Times
- In-Stock Items: Processed within 24 hours (Monday-Friday)
- Same-Day Cutoff: Orders before 2:00 PM PT typically ship same day
- Special Orders: 3-5 business days (we'll notify you of expected ship date)
- Weekend Orders: Placed Saturday-Sunday ship Monday
Order Tracking
Stay informed every step of the way:
- Confirmation Email: Immediate order receipt confirmation
- Shipping Email: Tracking number sent when order ships
- Real-Time Updates: Track packages on carrier websites
- Delivery Confirmation: Notification when package is delivered
Delivery Signature Options
- Standard Delivery: No signature required
- Signature Required: Available upon request (add in order notes)
- Adult Signature: For high-value items (automatic on orders over $1,000)
- Delivery Instructions: Special instructions can be added at checkout
Local Pickup - Ventura, CA
Skip shipping entirely! Customers near our Ventura County, California location can choose Free Local Pickup and get their orders the same day.
How Local Pickup Works
- Select "Local Pickup" as your shipping method at checkout
- You'll receive an email when your order is ready (typically same day for in-stock items)
- Visit our warehouse during business hours to collect your order
- Bring your order confirmation email and photo ID
📅 Pickup Hours
Monday - Friday: 8:00 AM - 5:00 PM Pacific Time
Saturday & Sunday: Closed (orders placed Friday after 2 PM available Monday)
Appointments Recommended: Call ahead to ensure your order is ready and avoid wait times.
International Shipping
We ship industrial supplies worldwide to support your global operations.
Countries We Ship To
- Canada: 5-10 business days via USPS or UPS
- Mexico: 7-14 business days via FedEx or DHL
- International: Available to most countries worldwide
International Shipping Information
- Customs Forms: We complete all required customs documentation
- Duties & Taxes: Buyer is responsible for import duties, taxes, and fees
- Delivery Times: 10-30 days depending on destination and customs clearance
- Tracking: International tracking provided for all shipments
Request International Quote
For accurate international shipping rates and delivery times, contact us with:
- Complete shipping address including postal code
- Product details (weight, dimensions, quantity)
- Preferred carrier (if any)
- Urgency/delivery timeframe needed
Special Shipping Services
We understand that industrial supply chains have unique requirements. Our logistics team can accommodate special shipping needs:
Available Special Services
- Bulk Orders: Consolidated shipments for large orders with discounted freight rates
- Blind Drop-Shipping: Ship to your customer with your company name (perfect for resellers)
- Freight Arrangements: LTL and full truckload shipments for heavy equipment
- White Glove Delivery: Inside delivery, unpacking, and debris removal
- Liftgate Service: For locations without loading dock
- Residential Delivery: Home or small business delivery for freight items
- Scheduled Delivery: Coordinate delivery for specific dates/times
- Job Site Delivery: Direct delivery to construction or project sites
Shipping FAQs
Do you offer free shipping?
Yes, we offer free standard shipping on all items except those requiring freight service (large, heavy, or oversized items). No minimum purchase required for standard items.
Can I get my order faster?
Absolutely! We offer expedited shipping including 2-Day Express and Next Day Air via UPS and FedEx. Orders placed before 2:00 PM Pacific Time Monday-Friday can often ship the same day, ensuring you get critical parts when you need them most.
Do you allow local pickup?
Yes, local pickup is available at our Ventura, California warehouse located at 3222 Bunsen Ave, Suite A & C. Select "Local Pickup" at checkout and you can pick up your order the same day for in-stock items. Pickup is available Monday-Friday 8:00 AM - 5:00 PM by appointment.
How can I track my order?
You'll receive an email with tracking information as soon as your order ships. Use the tracking number to monitor your package on the carrier's website (UPS, FedEx, or USPS). You'll also receive delivery confirmation when your package arrives.
When will my order ship?
In-stock orders are processed within 24 hours Monday-Friday. Orders placed before 2:00 PM Pacific Time typically ship the same day. Weekend orders placed Saturday or Sunday will ship on Monday. Special orders may take 3-5 business days.
Do you ship internationally?
Yes, we ship to Canada, Mexico, and most international destinations. Delivery times vary by location (typically 10-30 days). International buyers are responsible for customs duties, taxes, and import fees. Contact us for international shipping quotes.
What carriers do you use?
We ship via USPS, UPS, FedEx, and various LTL freight carriers depending on package size, weight, and destination. We select the most reliable and cost-effective carrier for each shipment to ensure your order arrives safely and on time.
Can I use my own shipping account?
Yes! If you have a corporate shipping account with UPS, FedEx, or a freight carrier, you can provide your account number at checkout. We'll ship using your account and preferred service level, and you'll be billed directly by your carrier.
What if I need special delivery arrangements?
We can accommodate various special shipping needs including blind drop-shipping, scheduled delivery, liftgate service, inside delivery, and job site delivery. Contact our logistics team at [email protected] or 805-620-0948 to discuss your requirements.<