Return Policy
Return Policy – VB Industrial Supply
At VB Industrial Supply, we are committed to providing our customers with high-quality industrial equipment and transparent, accurate product listings. Our goal is to ensure you make informed purchasing decisions with confidence. Please review our return policy below:
Return Eligibility
- 60-Day Return Window: You can return items within 60 days of receiving your order.
- Condition & Accuracy: We provide detailed photos and descriptions to accurately represent the condition of each item. Please review these thoroughly before purchasing. Items are not eligible for return if the condition or any visible flaws are clearly shown in the photos or described in the listing.
Wear & Small Flaws
- Minor Wear or Age-Related Flaws: Items showing minor wear, small cosmetic flaws, or signs of use consistent with their age are not eligible for return or partial refunds. These conditions are typical for surplus and used equipment.
Return Process
- How to Return: If you wish to return an item, please contact us directly to initiate the return process. We will provide you with all the necessary details and instructions.
Thank you for choosing VB Industrial Supply. We appreciate your business and are here to assist you with any questions or concerns about your purchase.
For any questions or return inquiries, feel free to contact us. We’re here to ensure a smooth and hassle-free experience!