1. Agreement to Terms

By accessing and using the VB Industrial Supply website ("Site"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

These Terms apply to all visitors, users, customers, and others who access or use our services. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

2. Use of Site

Permitted Use

You may use our Site for lawful purposes only. You agree not to use the Site:

• In any way that violates federal, state, local, or international law
• To transmit or procure the sending of any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate VB Industrial Supply, our employees, another user, or any other person or entity
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
• To use any robot, spider, or other automatic device to access the Site for any purpose

Age Requirements

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this Site.

3. Products & Services

Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free.

Pricing

• Price Accuracy: We make every effort to ensure pricing accuracy, but errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible.
• Price Changes: Prices are subject to change without notice.
• Special Orders: Custom or special order items may have different pricing terms, which will be communicated before order confirmation.

Product Availability

All orders are subject to product availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you order it, we will notify you and offer a refund or suitable alternative.

4. Orders & Payment

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason, including:

• Product availability
• Errors in product or pricing information
• Credit approval issues
• Suspected fraudulent activity

Payment Terms

• Accepted Methods: Credit cards (Visa, MasterCard, American Express, Discover), PayPal, wire transfer, and approved purchase orders
• Net Terms: Available to approved business accounts (Net 15-30 days based on credit approval)
• Payment Authorization: By providing payment information, you authorize us to charge the total order amount
• Currency: All prices are in U.S. Dollars (USD)

Sales Tax

Sales tax will be charged where applicable based on your shipping address. Tax-exempt customers must provide valid exemption certificates before purchase.

5. Shipping & Delivery

Shipping terms, costs, and delivery times are outlined in our Shipping Policy. By placing an order, you agree to our shipping terms.

Risk of Loss

All items purchased from VB Industrial Supply are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.

Delivery Issues

• Lost Packages: Report lost packages within 30 days of expected delivery
• Damaged Items: Inspect packages upon delivery and report damage within 5 business days
• Incorrect Address: We are not responsible for orders shipped to incorrect addresses provided by the customer

6. Returns & Refunds

Our return policy is detailed in our Returns & Warranty Policy. Key points include:

• 60-day return window for most items
• Items must be in original condition with packaging
• RMA (Return Merchandise Authorization) required for all returns
• Certain items may be non-returnable (custom orders, AS-IS items, clearance)
• Restocking fees may apply to special orders

7. Warranties & Disclaimers

Limited Warranty

New products carry manufacturer warranties as specified. Used and surplus items include a 60-day Dead-on-Arrival (DOA) guarantee unless marked "AS-IS."

Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED, VB INDUSTRIAL SUPPLY PROVIDES PRODUCTS AND SERVICES "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of information

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VB INDUSTRIAL SUPPLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or equipment downtime
• Cost of substitute goods or services
• Labor costs or installation expenses
• Business interruption or operational delays

Our total liability for any claim arising from your use of our Site or products shall not exceed the amount you paid for the specific product or service giving rise to the claim.

9. Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by VB Industrial Supply, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Use of Our Content

You may not:

• Copy, reproduce, republish, upload, post, or transmit any content from the Site
• Use our content for commercial purposes without written permission
• Modify or create derivative works based on our content
• Remove any copyright or proprietary notices

Trademarks

VB Industrial Supply name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of VB Industrial Supply. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

10. User-Generated Content

If you submit content to our Site (including reviews, comments, or feedback), you grant VB Industrial Supply a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.

You represent and warrant that:

• You own or have the necessary rights to the content you submit
• Your content does not violate any third-party rights
• Your content is not defamatory, obscene, or unlawful

We reserve the right to remove any content that violates these Terms or that we deem inappropriate.

11. Third-Party Links & Services

Our Site may contain links to third-party websites or services that are not owned or controlled by VB Industrial Supply. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that VB Industrial Supply shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Indemnification

You agree to defend, indemnify, and hold harmless VB Industrial Supply, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms
• Your use of the Site or products
• Your violation of any third-party rights
• Any content you submit to the Site

13. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Ventura County, California, and you irrevocably consent to the personal jurisdiction and venue of such courts.

14. Dispute Resolution

Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at info@vbindustrialsupply.com. We'll try to resolve the dispute informally by contacting you via email.

Time Limit for Claims

Any claim or dispute must be filed within one (1) year after the claim or dispute arose, or it will be permanently barred.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

• Posting the updated Terms on this page
• Updating the "Last Updated" date
• Sending email notifications to registered users (for significant changes)

Your continued use of the Site after any changes indicates your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Site.

16. Severability & Waiver

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

No waiver by VB Industrial Supply of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and VB Industrial Supply concerning your use of the Site and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms, please contact us: