Privacy Policy

How VB Industrial Supply collects, uses and protects your information. We do not sell your personal information.

We never sell your dataNot to anyone
Secure checkoutCards handled by Shopify and its payment partners
Your choiceUnsubscribe from marketing at any time
California residentsCCPA rights explained below

1. Information we collect

  • Information you give us: name, company, email, phone, billing and shipping addresses, order details and messages you send us.
  • Collected automatically: IP address, browser and device type, pages viewed, and items added to the cart, through cookies and similar tools.
  • Payment information is entered directly with Shopify and its payment processors. We never see or store your full card number.

2. How we use it

  • To process and ship orders, provide support and send order and shipping updates.
  • To send marketing emails if you have subscribed, or as allowed by law. Every marketing email includes an unsubscribe link.
  • To ask for reviews after a purchase.
  • To run, secure and improve our website, and to prevent fraud.

3. Who we share it with

Only the service providers that help us run the business, under their own privacy terms:

  • Shopify (store hosting and checkout) and payment processors (for example Shopify Payments and PayPal).
  • Shipping carriers (UPS, USPS, FedEx) to deliver your order.
  • Email and review tools (for example Klaviyo and our Google review app).
  • Analytics and advertising tools (for example Google Analytics and Google Ads).
  • Authorities, when required by law.

We do not sell or rent your personal information.

4. Cookies

We use cookies to keep your cart working, remember preferences and measure site traffic. You can block or delete cookies in your browser settings, but some features may not work.

5. Your rights and choices

  • Unsubscribe from marketing emails using the link in any email.
  • Ask us for a copy of your information, or ask us to correct or delete it.
  • California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request deletion or correction, and to opt out of any sale or sharing. We do not sell your personal information, and we will not discriminate against you for using these rights.

To make a request, email info@vbindustrialsupply.com or call 805-620-0948. We may need to verify your identity first.

6. Security and retention

We use industry-standard safeguards, including encrypted (SSL) connections. No system is 100% secure. We keep order records as long as needed for business, tax and legal purposes.

7. Children

Our site is for business buyers and adults. We do not knowingly collect information from children under 16.

8. Changes and contact

We may update this policy and will post changes on this page. Contact: VB Industrial Supply, 3222 Bunsen Ave, Suites A & C, Ventura, CA 93003, info@vbindustrialsupply.com, 805-620-0948.

Last updated: October 26, 2026